Lindsey Doors is committed to protecting the privacy of the businesses and individuals who visit our website and use our services. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights as a California resident under the California Consumer Privacy Act (CCPA). Please read this policy carefully. By using our website or placing an order, you agree to the practices described below.
Who We Are
Lindsey Doors is a wholesale manufacturer of 3D laminate cabinet doors, drawer fronts, and related millwork products. We sell exclusively to trade accounts â cabinet shops, remodeling companies, custom home builders, and general contractors.
Business name: Lindsey Doors
Address: 81101 Indio Blvd STE D16, Indio, CA 92201
Website: lindseydoors.com
Email: Info@lindseydoors.com
Phone: (760) 776-1959
Information We Collect
We collect information in two ways: information you provide to us directly, and information collected automatically when you use our website.
Information you provide directly:
- Business name, contact name, phone number, and email address (account registration, quote requests, contact forms)
- Mobile phone number â collected when you explicitly opt in to receive SMS/text message communications from us, including order updates, shipping notifications, and account alerts
- Shipping and billing address
- Order details including product specifications, quantities, and job references
- Payment information (processed securely through our payment processor â we do not store full card numbers)
- Communications you send us by email, phone, or through our customer portal
Information collected automatically:
- IP address and general geographic location
- Browser type and version, device type, and operating system
- Pages visited, time spent on pages, and navigation path through our site
- Referring website or search query that brought you to our site
- Cookie identifiers (see Section 06 for full cookie details)
How We Use Your Information
| Purpose | Description |
|---|---|
| Order fulfillment | Processing and producing your orders, coordinating shipping and delivery, and managing returns or claims. |
| Account management | Creating and maintaining your trade account, managing pricing tiers, and providing access to our customer portal. |
| SMS / text communications | Sending order updates, shipping notifications, account alerts, and occasional promotional messages to mobile numbers where you have provided explicit opt-in consent. You may opt out at any time by replying STOP. |
| Customer communications | Responding to enquiries, sending order confirmations and shipping updates, and providing account support. |
| Sales outreach | Contacting your business about new products, promotions, or account activity relevant to your trade relationship with us. |
| Website improvement | Analysing site usage patterns through Google Analytics to improve navigation, content, and performance. |
| Legal and compliance | Meeting our legal obligations, resolving disputes, and enforcing our Terms of Service. |
How We Share Your Information
We do not sell your personal information. We do not share your information with third parties for their own marketing purposes. Mobile phone numbers collected for SMS communications and SMS opt-in consent data are never shared with or sold to any third party or affiliate for marketing purposes.
We share information only in the following limited circumstances:
| Recipient | Purpose |
|---|---|
| Allmoxy | Our order management and customer portal platform. Order and account data is stored and processed through Allmoxy’s cloud-based system. |
| Bitrix24 | Our customer relationship management system. Business contact information and interaction history are stored here to manage our trade relationship with you. |
| SMS service provider | Our A2P 10DLC-registered SMS platform transmits text messages on our behalf to numbers that have opted in. Your mobile number is used solely to deliver messages from Lindsey Doors and is not shared for any other purpose. |
| Google Analytics | Analyses anonymous website usage data. Google may process this data in accordance with their own privacy policy. No personally identifiable information is intentionally shared with Google Analytics. |
| Shipping carriers | UPS, freight carriers, and our own delivery fleet receive your delivery address and order details to fulfil shipments. |
| Payment processors | Payment card data is processed by our secure payment processor. We do not store full payment card numbers on our systems. |
| Legal authorities | Where required by law, court order, or to protect the rights and safety of Lindsey Doors or others. |
SMS & Text Message Communications
Lindsey Doors may send SMS and MMS text messages to customers who have explicitly opted in to receive them. Our SMS programme operates in compliance with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles, and A2P 10DLC carrier requirements.
SMS Programme Details â Lindsey Doors
- Programme name: Lindsey Doors SMS
- Message types: Order updates, shipping notifications, account alerts, and occasional trade-relevant promotional messages
- Message frequency: Varies based on order activity. Promotional messages will not exceed a few per month
- Message & data rates: Standard message and data rates from your wireless carrier may apply
- How to opt in: Provide your mobile number and check the opt-in consent box on our website, account registration form, or any other designated sign-up point. Consent to receive SMS is never required to purchase our products or use our services
- How to opt out: Reply STOP to any Lindsey Doors text message at any time. You will receive one confirmation message and will not receive further SMS messages from us. To re-subscribe, sign up again through any designated opt-in point
- How to get help: Reply HELP to any message, or contact us at Info@lindseydoors.com or (760) 776-1959
- No sharing for marketing: Your mobile phone number and SMS opt-in consent data will not be shared with any third party or affiliate for their own marketing purposes
- Carrier disclaimer: Mobile carriers are not liable for delayed or undelivered messages. For questions about your data plan, contact your wireless provider
- Privacy: For full details on how we handle your data, see this Privacy Policy: lindseydoors.com/privacy-policy
Opting out of SMS communications does not affect your trade account status or your ability to receive order-related communications by email.
Cookies
Our website uses cookies â small text files placed on your device â to make the site function properly and to help us understand how visitors use it. We use the following types:
- Essential cookies: Required for core site functionality. Cannot be disabled without breaking features such as your customer portal session.
- Analytics cookies (Google Analytics): Collect anonymous data about how visitors navigate our site. Google Analytics uses cookies such as _ga, _gid, and _gat. No personally identifiable information is shared.
You can control or disable cookies through your browser settings. For more information on Google Analytics and privacy, visit policies.google.com/privacy.
Data Retention
We retain your information for as long as your trade account remains active, or as long as needed to fulfil the purposes described in this policy. We retain order records and transaction history for a minimum of seven (7) years to comply with applicable tax and accounting requirements. SMS opt-in and opt-out records are retained in accordance with applicable law and carrier requirements. When information is no longer needed, we securely delete or anonymise it.
Your Rights â California Residents (CCPA)
California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have the following rights regarding your personal information, including mobile phone numbers and SMS opt-in data:
- Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of third parties with whom it is shared.
- Right to Delete: You may request deletion of personal information we have collected, subject to certain legal exceptions.
- Right to Opt Out of Sale: We do not sell personal information, including mobile phone numbers. No opt-out is required, but you may contact us to confirm at any time.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
- Right to Correct: You may request correction of inaccurate personal information we hold about you.
To submit a request, contact us at Info@lindseydoors.com or by mail at the address below. We will verify your identity before processing and respond within 45 days.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorised access, disclosure, alteration, or destruction. No method of electronic storage or internet transmission is completely secure. We cannot guarantee absolute security and encourage you to contact us promptly if you suspect any unauthorised use of your account.
Third-Party Links
Our website may contain links to third-party websites (e.g., shipping tracking portals, supplier sites). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.
Children’s Privacy
Lindsey Doors is a wholesale business-to-business service. Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the revised policy.
Privacy Questions & Requests
For questions about this Privacy Policy, to exercise your CCPA rights, or to report a privacy concern:
Lindsey Doors
81101 Indio Blvd STE D16
Indio, CA 92201
Email: Info@lindseydoors.com
Phone: (760) 776-1959
We will acknowledge your request within 10 business days and respond fully within 45 days.